Permoveo Mercedes Cardiff has built an outstanding reputation based on the knowledge and expertise of our staff and the honesty with which we deal with our customers. Our business philosophy and therefore our success has been achieved on the back of honesty, fairness and, above all, total transparency. We provide our customers with the personal service and expertise they require but at the same time provide a real cost effective alternative to the franchised dealer.

 

Experience has shown us that most of our customers initially came to Permoveo Mercedes Cardiff for one of two reasons. They were either recommended to Permoveo Mercedes by an existing customer or were attracted by local advertising. However, following this initial visit the feedback from customers is overwhelming. The main reasons why so many customers return time and time again is that they really appreciate the honesty and transparency they find at Permoveo Mercedes. A new customer recently commented, "it was the best service experience I have ever had".

 

The success that Permoveo Mercedes has enjoyed since start-up, is most definitely a reflection on our many long serving members of staff. The knowledge and openness of our service staff is second to none as can be seen from the many unsolicited testimonials we receive from customers. Our workshop technicians, although rarely coming into contact with customers, are fundamental to our success. Their dedication to resolving complex mechanical and electronic problems is excellent together with their contribution to ensuring the well being of the customers' vehicle whilst on our premises. In any business, there are always those personnel who are not directly involved with customers but without whose support we would struggle. It is a team effort and we appreciate the contribution made by each member of our staff.

 

Our dedicated service facility for Mercedes-Benz in Barry just outside of Cardiff covers an area of 5,000 sq ft. We have the very latest diagnostic equipment from Mercedes and from Third Parties like Autologic, Bosch & DEC. Our workshop facilities are unparalleled in the local area.